Effective Date: 12/01/2024

Bloom Magazine is committed to protecting your privacy and securing your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or interact with our services. By accessing or using our website and services, you consent to the terms outlined in this Privacy Policy.

1. Definitions

  • Personal Information: Information that can be used to identify an individual, such as your name, email address, phone number, and other contact details.
  • Usage Data: Information collected automatically during your use of our website and text messaging services, including aggregated data that does not directly identify you but helps us analyze trends and behaviors.
  • Cookies: Small text files stored on your device that allow us to track preferences and interactions with our website.

2. Collection and Use of Personal Information

We collect the following types of personal information when you interact with our website and text messaging services:

  • Contact Information: Information you provide voluntarily, such as your name, email address, phone number, or other contact details when subscribing to our publication, requesting information, or reaching out to us.
  • Usage Data: Data about your interactions with our website, including your IP address, browser type, device type, pages visited, time spent on pages, and other diagnostic data.

This information helps us enhance your experience, personalize content, and tailor our services to your preferences. Data collected through text messaging is used for returning calls, providing requested information, and following up when necessary.

3. Usage Data

Usage Data is automatically collected and does not typically identify you directly. This data helps us understand how visitors engage with our website, the most popular features, and how we can improve the user experience. This may include:

  • Device and browser information
  • IP addresses and geo-location data
  • Pages viewed, time spent on pages, and other user interactions
  • SMS data from our VOIP phone service, including:
    • Number of messages sent and received
    • Time of day messages are sent
    • Peak usage times and average message length
    • Delivery success rates and recipient phone numbers

This data is primarily used for customer support, such as returning calls, providing information, and following up as necessary.

4. Mobile Opt-In

By providing your phone number, you agree to receive text messages from Bloom Magazine. The following applies to mobile text messaging:

  • Opt-In: To opt in, you must provide your phone number and reply “YES” to confirm your subscription to our messages.
  • Message Frequency: You will receive no more than 1-2 messages per week regarding your subscription, promotions, and updates.
  • HELP Instructions: If you need assistance, reply with the word “HELP” to any message, and we will help you.
  • STOP Instructions: To opt out of receiving further messages, reply with the word “STOP” to any message. After opting out, you will no longer receive promotional messages but may still receive transactional messages related to your account.
  • Message and Data Rates: Standard message and data rates may apply for messages sent and received. Please check with your mobile carrier for applicable rates.

5. Use of Personal Information

We may use your personal information for the following purposes:

  • Processing your subscription or account requests
  • Responding to inquiries and fulfilling requests made through phone or SMS interactions
  • Sending newsletters, updates, and marketing materials (with your consent, where applicable)
  • Improving our website, services, and overall user experience based on feedback and usage data
  • Complying with legal obligations and protecting our rights

6. Disclosure of Personal Information

We may disclose your personal information under the following circumstances:

  • To Service Providers: We may share your data with third-party vendors who assist with the operation of our website and services, such as hosting services, email marketing platforms, and payment processors.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights, prevent fraud, or comply with legal obligations.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

We do not sell or rent your personal information to third parties.

7. Security of Personal Information

We prioritize the security of your personal information and use commercially reasonable efforts to protect it. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Changes to Privacy Policy

We may update this Privacy Policy at any time. Any changes will be posted on this page, along with the effective date of the updated policy. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights concerning your personal information, please contact us at:

  • Email: [email protected]
  • Phone: (812) 323-8959
  • Mailing Address: PO Box 1204, Bloomington, IN 47402

By using our website or SMS services, you acknowledge that you have read and understood this Privacy Policy.